Terms of Use

• "Akaya", "we", "us" or "our" means Akaya Astrotech LLP, a limited liability partnership incorporated in India, with its registered office at 01, Amantha Tower, Gaur Saundaryam, Noida, India.
• "You", "your" or "User" means the individual who accesses or uses the Services in a personal capacity.
• "Services" means the Akaya mobile application, website, platform, AI companion, voice and chat features, kundli report experience, video report experience, subscription features, computations, reports, content and other functionality we make available in India.
• "Input Data" means information you submit to the Services, including your name, date of birth, time of birth, place of birth, contact details, profile preferences, questions, prompts, chat messages, voice inputs and feedback.
• "Reading", "Output" or "Report" means any astrological chart, interpretation, answer, prediction-style statement, insight, analysis, generated text, audio, video, image, recommendation or other content generated through the Services.
• "Remedy Suggestions" means general traditional, spiritual, devotional, reflective or lifestyle suggestions that may appear in a Reading, such as mantra, puja, gemstone-related, journaling, reflection, routine or non-religious wellbeing suggestions.
• "Subscription" means a paid recurring plan through which you receive access to paid features for a billing period disclosed at purchase. "Free Period" means any free introductory or promotional access period we may offer.
• "Applicable Law" means the laws of India as applicable to the Services, including the Indian Contract Act, 1872, the Information Technology Act, 2000, the Consumer Protection Act, 2019, the Digital Personal Data Protection Act, 2023 and Rules, the Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954, and applicable payment regulations.
• "Privacy Policy" means Akaya's privacy policy available at akaya.app/privacy, which forms part of these Terms by reference.

Akaya is a fully automated AI-based astro-led self-discovery companion. It generates personalised astrological and reflective Readings based on the Input Data you provide and the interpretive systems, software, rules, prompts, models and data structures developed or configured by us.

The interpretive methodology may be designed, reviewed or structured by experienced practitioners and product experts. However, individual Readings are generated automatically by software and AI systems and are not reviewed by a human astrologer, counsellor, therapist, doctor, lawyer, financial adviser or other professional for your particular circumstances unless we expressly state otherwise.

The Services may use ephemeris-based astronomical calculations, astrological rules, machine-learning models and language models. We take reasonable care in the design and operation of the Services, but we do not warrant that any chart, Reading, Output or computation will be accurate, complete, reliable, current, error-free, consistent or suitable for your circumstances. We may modify, update, limit, suspend or discontinue any part of the Services, and may require you to install updates to continue using the Services securely.

You must be at least 18 years old to access or use the Services, and you represent that you are competent to enter into a binding contract under the Indian Contract Act, 1872. Because the Services are restricted to adults, we do not knowingly collect or process personal data of persons under 18. The Services are offered for use within India; if you access them from outside India, you do so on your own initiative and are responsible for compliance with laws applicable to you.

To use the Services, you must create an account directly or through a supported third-party sign-in method, providing accurate, current and complete information and keeping it updated. You are responsible for all activity under your account and for keeping your credentials confidential; you must not share, lend, sell, assign or transfer your account or credentials.

Unless we expressly permit otherwise, you may hold only one account. You must notify us immediately at eskandh@akaya.app if you suspect unauthorised access or a security breach. You may close your account through the in-app account deletion flow, where available, or by contacting us at eskandh@akaya.app. Closure does not affect fees already due or obligations that accrued before closure.

We may offer a Free Period for some or all features. During the Free Period, we do not collect payment details unless you separately choose to start a paid Subscription. The Free Period will not automatically convert into a charged Subscription — when it ends, access to paid features will pause, end or become limited unless you actively select a paid Subscription and provide valid payment details.

Paid Subscription plans, prices, billing periods, included features, taxes and renewal details will be disclosed before purchase. A paid Subscription that you actively choose is recurring and automatically renews at the end of each billing period until cancelled, unless the purchase screen states otherwise or app-store rules apply. Recurring debits are processed by third-party payment gateways in accordance with their terms, Applicable Law and applicable Reserve Bank of India directions.

Prices are stated in Indian Rupees and are inclusive of GST and applicable taxes unless stated otherwise before purchase. We will not treat silence, inactivity, a pre-ticked checkbox or a default setting as your consent to purchase a paid plan — a purchase requires explicit affirmative action by you.

You may purchase a Subscription through direct payment gateways or through an application store such as the Apple App Store or Google Play Store. Direct payments are processed by third-party payment gateways; we do not store your full card details, UPI credentials, bank account details or equivalent payment credentials.

If you purchase through an application store, billing, renewal, cancellation and refund handling are governed by that store's terms and policies, and you must manage such Subscriptions through your app-store account. We may be unable to cancel, refund or modify app-store purchases except as the app store permits.

You may cancel a paid Subscription at any time through the cancellation option in the Services or, for app-store purchases, through the relevant app store. Cancellation takes effect at the end of the current billing period unless Applicable Law or app-store rules provide otherwise. After cancellation, you retain access to paid features until the end of the billing period for which you have already paid, unless access is terminated for breach or fraud.

Except where required by Applicable Law, app-store rules or payment-provider rules, Subscription fees are non-refundable and no refund or credit is provided for partial billing periods, unused Readings, unused features or unused time. If you are charged in error through a payment channel we control, we will refund the erroneous amount to the original payment method within a reasonable period. Nothing in these Terms limits any right or remedy available to you under Applicable Law, including the Consumer Protection Act, 2019.

You are responsible for the accuracy of your Input Data. Birth details and context errors may produce inaccurate charts or Readings, and we are not responsible for inaccuracies caused by incorrect or incomplete Input Data. You must not submit another person's personal data, birth details, questions or private information unless you have that person's valid consent and authority.

You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, process, transmit and use your Input Data to the extent necessary to provide, maintain, secure and support the Services for you. You acknowledge that your birth details, questions, chat history, voice inputs and Readings may be personal or sensitive; we handle personal data in accordance with our Privacy Policy and Applicable Law.

Akaya uses artificial intelligence technologies, including third-party large language model and infrastructure services, to help generate Readings, insights, summaries and responses. Where feasible, we aim to reduce the personal data sent to AI providers by using derived astrological chart information rather than raw birth details and by limiting the context shared to what is needed for the relevant feature.

We do not use your personal data, birth details, Inputs, Outputs, voice transcripts or reading history to train, fine-tune or otherwise develop Akaya's own AI models or any third party's AI models. We may use usage information, diagnostics, safety signals, aggregated or de-identified information to operate, debug, secure, analyse and improve the Services. If our practices change in a way that materially affects whether or how your personal data is used for model training, we will update our Privacy Policy and seek consent where required by Applicable Law.

We and our licensors retain all right, title and interest in the Services, software, designs, user interface, prompts, taxonomy, interpretive methodology, computational structures, databases, reports, templates, marks, trade secrets and underlying technology. Subject to these Terms, we grant you a perpetual, non-exclusive, non-transferable, royalty-free licence to access, download, save and share your own Readings for personal, non-commercial self-reflection and guidance.

You must not use Readings or Output for commercial astrology, counselling, advisory, resale, redistribution, sublicensing, model training, competitive product development, scraping, dataset creation, benchmarking or reverse engineering without our prior written consent. AI and rule-based systems may generate similar or identical Output for different users; your licence to your Reading does not give you ownership of the underlying system, methodology or reusable elements.

Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable licence to access and use the Services for your personal, non-commercial purposes during your valid access period. You must not copy, modify, translate, adapt, create derivative works from, reverse engineer, decompile, disassemble or attempt to discover the source code, prompts, model instructions, taxonomy, methodology, architecture or underlying structures of the Services except to the limited extent such restriction is prohibited by Applicable Law. The Akaya name, logos and marks are owned by us or our licensors and may not be used without our prior written consent.

The Services are provided only for general information, self-reflection, cultural, spiritual and entertainment interest. They are based on interpretive traditions of Vedic Jyotish and related reflective frameworks, not on scientific, clinical, financial, legal or professional prediction systems. Nothing in the Services constitutes medical, psychological, psychiatric, therapeutic, nutritional, financial, investment, tax, accounting, legal, employment, immigration, matrimonial, fertility, educational or other professional advice. Always consult a qualified licensed professional for significant decisions.

The Services are not an emergency, crisis, suicide-prevention, mental-health support, medical-support or safety service. If you believe you or someone else may be in danger, experiencing a medical or mental-health emergency, or at risk of self-harm, contact local emergency services or a qualified professional immediately.

We do not guarantee any future event, relationship, career, financial, legal, health, marriage, fertility or spiritual outcome, benefit or remedy effect. Because the Services use automated and AI systems, Output may be inaccurate, incomplete, generic, outdated, inconsistent, unexpected, unsuitable or emotionally persuasive despite being wrong. No professional, practitioner, advisor, fiduciary or similar relationship is created by your use of the Services, and you agree not to use them as your sole basis for high-stakes decisions or to delay or disregard professional help.

Remedy Suggestions are offered only as general traditional, cultural, spiritual, devotional, reflective or lifestyle suggestions. They are optional and should be followed, if at all, only at your discretion. They are not represented as a diagnosis, treatment, cure, mitigation, prevention or remedy for any disease, disorder, ailment, medical condition, psychological condition or life problem, and nothing in the Services is intended to be an advertisement of any magic remedy within the meaning of the Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954.

You should not spend money, perform rituals, purchase gemstones, make donations, change medication, delay treatment, take financial risks or make major life decisions solely because of a Remedy Suggestion.

You may use the Services only for lawful purposes and in accordance with these Terms and Applicable Law. You must not: (a) violate law or third-party rights; (b) submit unlawful, infringing, defamatory, hateful, obscene, harassing, exploitative or non-consensual content; (c) submit personal data of another person without consent; (d) upload malware or harmful code; (e) interfere with or disrupt the Services; (f) access systems without authorisation; (g) scrape, harvest or systematically copy content or Output; (h) use the Services or Output to build, train or improve a competing product, dataset or AI model; (i) impersonate anyone or misrepresent affiliation; (j) use the Services for fraud, abuse, harassment, exploitation or illegal activity; or (k) assist anyone else in doing these things.

We may review, refuse, remove, restrict or disable access to Input Data, Output or accounts where we reasonably believe these Terms or Applicable Law have been breached, or where required to protect users, us, third parties or the Services.

Our collection, use, storage, sharing, retention, protection and deletion of personal data are described in our Privacy Policy, available at akaya.app/privacy. We process personal data in accordance with the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025 to the extent applicable, and other Applicable Law. You may exercise privacy rights available to you, including access, correction, completion, updating, erasure, grievance redressal and nomination rights, through the methods described in our Privacy Policy. If a personal data breach occurs, we will notify affected users and/or authorities to the extent required by Applicable Law.

The Services may rely on Third-Party Services, and your use of a Third-Party Service may be governed by that third party's terms and policies. We are not responsible for Third-Party Services except to the extent required by Applicable Law. The Services may link to external websites, applications or resources provided for convenience; we do not endorse or control them, and you access them at your own risk.

If you download or purchase the app through the Apple App Store, Google Play Store or another application store, your use is also subject to that store's terms, and app-store rules govern any conflict about store billing, renewal, cancellation or refunds.

For users who download the app from the Apple App Store: (a) these Terms are between you and us, not Apple; (b) Apple is not responsible for the app or its content; (c) Apple has no obligation to provide maintenance or support; (d) to the maximum extent permitted by Applicable Law, Apple has no warranty obligation; (e) we, not Apple, are responsible for addressing product claims; (f) we, not Apple, are responsible for intellectual-property infringement claims to the extent required by Applicable Law; and (g) Apple and its subsidiaries are third-party beneficiaries of this Section.

If you provide suggestions, comments, ideas or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free, transferable and sublicensable licence to use, reproduce, modify and exploit that feedback for any purpose without restriction, confidentiality obligation, attribution or compensation to you.

To the fullest extent permitted by Applicable Law, the Services, Readings, Output and Remedy Suggestions are provided on an "as-is" and "as-available" basis, with all faults and without warranties of any kind. We disclaim all express, implied, statutory and other warranties, including merchantability, fitness for a particular purpose, accuracy, availability, uninterrupted access, security, non-infringement and freedom from harmful components. Nothing in this Section excludes, restricts or modifies any guarantee, warranty, right or remedy that cannot lawfully be excluded under Applicable Law.

To the fullest extent permitted by Applicable Law, we and our partners, designated partners, employees, agents and licensors will not be liable for indirect, incidental, special, consequential, punitive or exemplary damages, or for loss of profits, revenue, data, goodwill, opportunity or business, arising from or relating to the Services.

To the fullest extent permitted by Applicable Law, our total aggregate liability arising out of or in connection with the Services or these Terms will not exceed the greater of: (a) the total fees actually paid by you to us for the Services in the three months immediately preceding the event giving rise to the claim; or (b) INR 5,000. Nothing in these Terms excludes or limits liability to the extent it cannot be excluded under Applicable Law, including statutory consumer rights, fraud, or liability for death or personal injury caused by proven negligence.

To the fullest extent permitted by Applicable Law, you agree to indemnify and hold harmless Akaya Astrotech LLP and its partners, designated partners, employees and agents from claims, losses, liabilities, damages, costs and expenses arising out of: (a) your use of the Services; (b) your breach of these Terms; (c) your Input Data; (d) your violation of Applicable Law or third-party rights; or (e) your misuse of our intellectual property. This indemnity applies only to losses caused by your wrongful conduct, breach, unlawful use, infringement, fraud or misuse, and will be interpreted consistently with consumer protection principles.

We will not be liable for failure or delay caused by events beyond our reasonable control, including internet, hosting, cloud, payment, telecom or power failures, cyber incidents, acts of God, natural disasters, epidemics, pandemics, government action, civil disturbance, war, labour disruption or similar events. We will take reasonable steps to resume performance where practicable.

These Terms apply from your first access or use of the Services and continue until your account is closed or these Terms are terminated. You may stop using the Services and close your account at any time. We may suspend, restrict or terminate access, close accounts, or remove content where we reasonably believe you breached these Terms or the Privacy Policy, where required by law or app-store/payment-provider rules, where your use creates risk of harm, fraud, abuse, security threat or liability, or where continued access would compromise the Services or other users. Where reasonable and lawful, we will provide notice.

To maintain security and minimise data retention, we may close inactive accounts after six months of no login or user-initiated contact, where reasonably practicable after giving notice. Sections intended to survive — including ownership, Output restrictions, no professional advice, disclaimers, limitation of liability, indemnity, governing law and dispute provisions — survive termination.

These Terms are governed by the laws of India. Subject to mandatory provisions of Applicable Law, the courts at Greater Noida, Gautam Buddh Nagar, Uttar Pradesh, India will have jurisdiction over disputes arising from these Terms or the Services. Nothing in this Section affects your right as a consumer to approach a consumer commission, government authority, regulator, payment provider, app store or other forum available under Applicable Law.

Our Grievance Officer for service, consumer and data-related grievances may be contacted at: Grievance Officer, Akaya Astrotech LLP, 01, Amantha Tower, Gaur Saundaryam, Noida, India; Email: eskandh@akaya.app. You may contact the Grievance Officer with your name, account contact details, nature of complaint, relevant screenshots or transaction details, and the relief requested. We will acknowledge consumer grievances within 48 hours and endeavour to redress them within one month from receipt, or within a shorter period required by Applicable Law.

If you believe content available through the Services is objectionable, unlawful or infringes your rights, contact us at eskandh@akaya.app with details identifying the content, the nature of the complaint, your contact details and a statement that the information provided is accurate. We may remove or disable access to content and take account action where we believe in good faith that content is objectionable, unlawful, infringing or contrary to these Terms or Applicable Law.

These Terms, the Privacy Policy and any terms incorporated by reference constitute the entire agreement between you and us for the Services. We may update these Terms from time to time; material changes will be notified through the Services, website, email or other reasonable means, and continued use after revised Terms take effect constitutes acceptance, subject to Applicable Law.

If any provision is invalid or unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will continue in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our prior written consent; we may assign or transfer them to an affiliate, successor or acquirer. Except for app-store third-party beneficiary rights expressly stated, these Terms do not create rights for any person other than you and us. These Terms are made in English, which is the governing language of the agreement.

Akaya Astrotech LLP; Registered office: 01, Amantha Tower, Gaur Saundaryam, Noida, India; Website: akaya.app; Privacy Policy: akaya.app/privacy; Support, privacy and grievance email: eskandh@akaya.app; Effective date: July 2026.